Avast free forum is a website where users can ask questions about their antivirus software. It provides a variety of information, including tutorials and frequently asked questions. The site is simple to use and is frequently updated.
A major player within the security industry, avast offers one of the best levels of customer support for its anti-virus software program. The support button on the company's website and LAPTOP or COMPUTER app gives you access to a useful FAQ and discussion forums and also premium technical assistance in the event of any problems.
The company provides live chat options for customers who need quick answers, as well as an email ticketing service to answer more detailed questions, as well as three 24-hour telephone lines in the UK, Australia, and the U.S.
Its customer service isn't flawless Its customer support isn't perfect, however. PCMag and Hauptplatine conducted an investigation together and found that the company shares information about its customers' locations as well as Internet Protocol addresses with third-party companies. This could lead to privacy issues for certain. The paid plans don't offer enough benefits to justify the additional cost. Also, the forum was recently compromised, which allowed thieves to obtain usernames email addresses, user names, and hashed passwords. Fortunately, payment information was not compromised. The company has committed to rebuild the forum using a faster and more secure platform. The company has a policy on security that says it will not sell or share personal information with third parties without permission.